Client Success Story

Industry: Finance

Company size: 35 employees

Location: Philadelphia, PA

Overview

Prompted by news reports of cyberattacks, a Philadelphia area finance company approached us about elevating their cybersecurity infrastructure. Their goal was twofold: they wanted to enhance the protection of sensitive information and demonstrate proof of security to satisfy requirements for an impending acquisition.

Challenges

The first challenge we faced was an extraordinary level of coordination between our finance customer and their acquiring party to determine how their current operations would evolve once the acquisition is complete. Understanding the future day-to-day operations would allow us to adjust the security policies to meet their changing needs.

Another challenge we encountered was to design a cybersecurity strategy that would account for an entirely remote workforce. Every employee needed safe access to the network from various remote locations and devices.

There's a Reason We Have a 99% Client Retention Rate...

Reliable, Responsive IT That Truly Listens

“I highly recommend Lumis IT. Here’s why. I am a small business owner and came from a corporate background where there were IT resources at hand. When I started my own company, I knew that having reliable and knowledgeable IT resources was imperative. Sagy and his team solve computer problems quickly. Sagy is a good listener. He is patient. His pricing is competitive. He is fun to work with. If he does not have an immediate solution, he researches the issue and follows up. I am a demanding client. Sagy does not seem to mind. Companies who may be fed up with their current IT support resources should not hesitate to hire Lumis IT. You’ll be glad that you did.”

John Gracey

LYNN HOBAN

Philadelphia

Fast, Flexible IT With No Surprises

“Sagy from Lumis IT is knowledgeable, responsive, kind, and exactly the person you need for the job. He was able to very quickly diagnose our problem and was very flexible in timing for installation of our newer(much better and faster) firewall. His pricing was fair and reasonable with no surprises. He even followed up to make sure everything was running smoothly. I can’t recommend him highly enough. Any future work we need — I know where to go.”

Kevin Truan

KEITH MATHERS

Philadelphia

Expert IT That Reduces Stress

“Lumis IT took over tech responsibilities for my small business about a year ago. They service about 15 staff members. Sagy and his team are smart, friendly, professional, and responsive. They've been flexible, respectful, and safe with Coronavirus requirements/restrictions. They troubleshoot day-to-day problems quickly and effectively. They handled a complicated internal network setup and challenging Outlook migration with ease. Sagy's knowledge about many different software platforms and hardware solutions is impressive. He is very generous with his time to ensure value is there for his customers. My staff has seen increased productivity and reduced stress. I highly recommend Lumis IT!”

John Gracey

JOEYWILLHITE

Philadelphia

Veeam
Veeam

Solutions

The foundation of our cybersecurity strategy was implementing a very comprehensive package that allowed them to incorporate information security, local and cloud-based threat protection, and other security-enhancing mechanisms.

  • Payment Card Industry (PCI) data security compliance

  • Centralized password management

  • Provides every user with their own vault.

  • Prevents password reuse.

  • Generates software updates when passwords are changed.

  • Zero-trust network access with personal VPN

  • Prevents traffic and password-stealing on public wi-fi.

  • Provides a secure tunnel from laptop and internet.

  • Improves security and privacy.

  • Information security

  • Secures information based on extensive policies and data classification.

  • Contains monitoring and alerting capability.

  • Blocks threats without impeding performance.

  • Intrusion detection and prevention (IDS/IPS)

  • Monitors and controls network traffic.

  • Looks for security violations and malware.

  • Blocks suspicious traffic without impeding performance.

Results

Upon completing the cybersecurity infrastructure set up, our finance customer successfully met their acquiring party’s security requirements. In fact, they were even more secure than the acquiring party, lending an even greater edge. Today, we continually monitor their infrastructure with our monthly monitoring service, tweaking and responding as needed.